FREQUENTLY ASKED QUESTIONS
We deliver orders by mail order POST NL.
Here is a summary of all our types and delivery options.
Type of delivery
Time of delivery
Delivery POST NL
Delivery time by Post NL.
Pickup in person is possible after making a prepayment on the website. The order pickup address is Vitamin Shop Den Haag, Troelstrakade 523, 2531 AM Den Haag. Opening hours monday-friday 12:00-19;00, saturday 11;00-16:00
Post NL free shipping is available for orders over € 150
Returns and exchanges
You can return the products within 14 days of receiving the package.
Please contact our customer service by e-mail at firstname.lastname@example.org
The goods may be returned if:
the product is complete and not open,
the product has not been damaged or opened, the money will not be refunded in the event of damage or opening of the product,
the product has factory packaging
For a quick and efficient processing of your return, the following points are important:
– Contacting customer service by electronic means email@example.com
– Completing the return form
– Return parcel: packaged products in good condition with the stated condition
order number. The package must be prepaid, we do not accept packages for
cash on delivery package
Return shipping address:
2531 AM Den Haag.
Monday-Wednesday 12:00 - 19:00
Thursday-Friday 12:00 - 19:00
Saturday 11:00 - 16:00
Sunday - Closed