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FREQUENTLY ASKED QUESTIONS
FAQ
Delivery
We deliver orders by mail order POST NL.
Here is a summary of all our types and delivery options.
Type of delivery
Cost
Time of delivery
Delivery POST NL
4,99
Delivery time by Post NL.
Personal pickup
Free
Pickup in person is possible after making a prepayment on the website. The order pickup address is Vitamin Shop Den Haag, Troelstrakade 523, 2531 AM Den Haag. Opening hours monday-friday 12:00-19;00, saturday 11;00-16:00
Free delivery
Free
Post NL free shipping is available for orders over € 150
Returns and exchanges
You can return the products within 14 days of receiving the package.
Please contact our customer service by e-mail at info@trecnutrition.nl
The goods may be returned if:
the product is complete and not open,
the product has not been damaged or opened, the money will not be refunded in the event of damage or opening of the product,
the product has factory packaging
For a quick and efficient processing of your return, the following points are important:
– Contacting customer service by electronic means info@trecnutrition.nl
– Completing the return form
– Return parcel: packaged products in good condition with the stated condition
order number. The package must be prepaid, we do not accept packages for
cash on delivery package
Return shipping address:
Supplementenfashion
Troelstrakade 523
2531 AM Den Haag.
contact us
Operating hours
Monday-Wednesday 12:00 - 19:00
Thursday-Friday 12:00 - 19:00
Saturday 11:00 - 16:00
Sunday - Closed
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